How long will my order take to arrive?
COVID 19 UPDATE: Due to COVID 19, please note that international delivery has been temporarily suspended. Domestic delivery, within Australia, is still available however, due to delays within the postal network please be advised that deliveries are taking longer than normal. Please check the tracking on your package, provided by Australia Post, to get more accurate updates about the delivery of your packages.
Do you ship internationally?
Help! My package has arrived damaged - what should I do?
If the product you receive happens to be faulty or damaged, we are able to issue an exchange upon the return of the damaged item. Please contact us using our Contact page or email firstname.lastname@example.org.
How do I care for my new [Adjective] Wolf jewellery?
All [Adjective] Wolf jewellery is handmade from high-quality acrylic and resin. Given the handmade nature of our products it is important to treat your pieces with care.
What are the backs of your earrings made from?
All of our studs and stud back dangles are made with surgical steel posts. That means that they are suitable for those with sensitive ears.
How can I pay for my order?
Payments on the [Adjective] Wolf website are securely processed through Square and can be made using Visa, MasterCard, and AMEX. PayPal payments are also accepted.
Returns and Refunds
I changed my mind/selected the wrong item, do you provide refunds or exchanges?
[Adjective] Wolf does not accept refunds or exchanges for change of mind purchases or for incorrect choices. Please refer to the product information provided before making a purchase.
Please visit our Shipping and Returns page for further information on our returns and exchange policy.