CUSTOMER CARE

[Adjective] Wolf cares about your shopping experience with us. We welcome your feedback. Likewise, if you have any questions about the [Adjective] Wolf brand or our products, please do not hesitate to contact us. Please email us at adjectivewolf@gmail.com and we will endeavour to get back to you as soon as possible. 

PRIVACY & SAFETY

Your privacy is extremely important to [Adjective] Wolf. All information collected is used only for the purpose of processing your order. We will not provide any of your information to any other party or agency, or record any transaction details.

[Adjective] Wolf uses secure, third party payment and banking facilities to verify payments and ensure your transaction details are secure.

All images and written content connected with our products and online store remains the property of [Adjective] Wolf and cannot be used without the consent of the original owner. 

STOCKISTS

If you are a stockist who is interested in carrying our products, please email an inquiry to adjectivewolf@gmail.com.

PAYMENT METHODS

[Adjective] Wolf currently accepts payment via our online store. We are able to securely process credit/debit cards, including Visa, Mastercard and AMEX, via Square's secure payment processing facilities or you can select to process your purchase securely through PayPal.

PRE-ORDER ITEMS

Pre-orders will be available for some sold-out items. Pre-orders will be open for a designated time period before orders are closed to allow time for fabrication. Please allow 3-4 weeks from the closure of pre-orders for your item to be made and dispatched. Pre-orders will be shipped when complete.  

VERY IMPORTANT: if you order other items with this particular listing, they will all be posted at the same time.

They will not be separated from other items in your order. It is strongly suggested that pre-order items are purchased separately to other items, if you don't want to wait. By purchasing a pre-order item, you are accepting the terms and conditions for pre-orders detailed above, [Adjective] Wolf will not be held responsible for failure to read and understand this information.  If you have any questions, please ask! By pre-ordering your earrings, you will not miss out!

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